When is a registered device classified as lost on SmartThings Find

SmartThings Find that cannot get a device location.

A device is classified as lost in SmartThings Find under the following conditions:

Mobile devices

  • If the device is disconnected or blocked from a Wi-Fi or mobile data network for 30 minutes or longer.

Wearable device

  • Watch: If the device is disconnected or blocked from a Wi-Fi or mobile data network or disconnected from your mobile phone for 30 minutes or longer.

  • Buds: If the Buds are disconnected from the registered device for 30 minutes or longer (If the Buds are outside of the case).

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